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Terms of Service

Effective Date: April 3, 2026  ·  Last Updated: April 3, 2026
Please read these Terms carefully. By using FindMyGuide, you agree to be bound by these Terms. FindMyGuide is a directory and marketplace — we do not provide guide services, employ guides, or organize expeditions. All guide services are independent businesses solely responsible for the safety and conduct of their activities.

Contents

  1. Acceptance of Terms
  2. About FindMyGuide
  3. User Accounts
  4. Guide Listings
  5. Reviews & User Content
  6. Prohibited Conduct
  7. Adventure Activity Disclaimer
  8. Intellectual Property
  9. Third-Party Services
  10. Disclaimer of Warranties
  11. Limitation of Liability
  12. Indemnification
  13. Governing Law & Disputes
  14. Changes to Terms
  15. Contact Us
Section 1

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and FindMyGuide, Inc. ("FindMyGuide," "we," "us," or "our") governing your access to and use of the website located at findmyguide.co (the "Site") and all related services (collectively, the "Service").

By accessing or using the Site, creating an account, submitting a guide application, leaving a review, or otherwise interacting with the Service, you represent that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, do not access or use the Service.

Section 2

About FindMyGuide — What We Are (and Are Not)

FindMyGuide is a marketplace and online directory that facilitates connections between people seeking outdoor adventure experiences and professional guide services and independent certified guides. We provide information, listings, reviews, and communication tools to make it easier to find a suitable guide.

FindMyGuide is NOT a guide service provider. We do not lead expeditions, provide guiding services, employ guides, organize trips, or act as an agent on behalf of any guide service. All listed guide services are independent businesses. Any agreement you enter into for guiding services is solely between you and the guide service provider.

FindMyGuide does not:

  • Guarantee the quality, safety, competence, or licensing of any listed guide service
  • Vet, inspect, or certify the qualifications represented by listed guides (we display certifications as reported)
  • Process bookings, reservations, or payments between clients and guides
  • Carry insurance on behalf of or for the benefit of guide services or clients
  • Serve as an intermediary, broker, or agent in any transaction between clients and guides

The Service is provided for informational and directory purposes only. Your decision to hire, book, or engage with any guide service listed on FindMyGuide is entirely your own, made at your own risk and discretion.

Section 3

User Accounts

Registration: Some features of the Site require you to create an account. You agree to provide accurate, complete, and current information during registration and to keep your account information updated.

Account security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account at hello@findmyguide.co.

One account per person: You may not create multiple accounts or transfer your account to another person without our prior written consent.

Account termination: We reserve the right to suspend or terminate your account at any time and for any reason, including but not limited to violation of these Terms, fraudulent activity, or extended inactivity. You may delete your account at any time by contacting us.

Section 4

Guide Listings

Listing eligibility: Guide services and independent guides listed on FindMyGuide must be legitimate professional guiding operations with appropriate certifications, permits, and insurance for the activities and locations they offer.

Accuracy of information: Guide services are responsible for ensuring that all information in their listings — including certifications, permits, pricing, activity offerings, and location — is accurate and current. FindMyGuide displays listing information as provided and is not responsible for inaccuracies in guide-provided content.

Listing approval: FindMyGuide reserves the right to accept, reject, modify, suspend, or remove any listing at its sole discretion, without notice. Submission of a guide application does not guarantee listing approval.

No endorsement: A guide's presence on FindMyGuide does not constitute our endorsement, recommendation, or certification of that guide's services, safety record, or qualifications. The "Verified" designation on FindMyGuide indicates only that we have received and reviewed an application — it is not a guarantee of quality or safety.

Affiliate links: Some links to guide websites on FindMyGuide may be affiliate links through which we may earn a commission if you click through and make a booking. This commission arrangement does not influence our listing decisions, and we disclose affiliate relationships on relevant pages.

Section 5

Reviews & User Content

Eligibility to review: Reviews should only be submitted by individuals who have personally participated in a guided experience with the listed service. Submitting a review of an experience you did not personally have is strictly prohibited.

Review standards: All reviews must be:

  • Based on genuine, first-hand experience
  • Honest and factually accurate to the best of your knowledge
  • Free from profanity, hate speech, personal attacks, or discriminatory content
  • Not submitted by or on behalf of a guide service about their own operations
  • Not submitted by a competitor for the purpose of harming a guide service's reputation

Moderation: All reviews are subject to moderation before publication. We reserve the right to reject, edit, or remove any review that violates these standards, appears fraudulent, or is otherwise inappropriate, in our sole discretion.

License: By submitting a review or any other content ("User Content") to FindMyGuide, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, adapt, and distribute your User Content in connection with operating and promoting the Service.

Representations: You represent that your User Content does not violate any third party's intellectual property rights, privacy rights, or any applicable law, and that you have all rights necessary to grant the license above.

Section 6

Prohibited Conduct

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law or regulation
  • Submit false, misleading, or fraudulent information, reviews, or applications
  • Impersonate any person, guide service, or entity, or misrepresent your affiliation with any person or entity
  • Scrape, crawl, data-mine, or systematically extract content from the Site without our written permission
  • Transmit spam, unsolicited commercial messages, or any form of bulk communication to guides or other users
  • Attempt to gain unauthorized access to any portion of the Site, user accounts, or related systems
  • Introduce malware, viruses, or malicious code of any kind
  • Use the Site for any commercial purpose other than those expressly permitted (e.g., advertising services not offered on FindMyGuide)
  • Harass, threaten, or intimidate any guide, user, or FindMyGuide employee
  • Submit reviews as compensation for discounts, free services, or other consideration without disclosing that relationship
  • Circumvent any technological measures we use to protect the Site or enforce these Terms

Violation of these prohibitions may result in immediate account termination and may expose you to civil or criminal liability.

Section 7

Adventure Activity Disclaimer

⚠ IMPORTANT — PLEASE READ CAREFULLY. The activities featured on FindMyGuide — including but not limited to mountaineering, rock climbing, ice climbing, multi-pitch climbing, glacier travel, backcountry skiing, ski mountaineering, canyoneering, paragliding, and high-altitude expeditions — are inherently dangerous activities that carry the risk of serious injury, permanent disability, or death.

By using FindMyGuide to locate and contact guide services, you acknowledge and accept the following:

  • Extreme outdoor activities involve risks that cannot be entirely eliminated, even with experienced, professional, and certified guidance.
  • Your safety during any guided activity is primarily the responsibility of you and the guide service you engage. FindMyGuide has no control over the conduct of any guided activity.
  • You are solely responsible for assessing your own physical fitness, skill level, and experience relative to any activity you consider undertaking.
  • Before participating in any guided extreme outdoor activity, you should independently verify the guide's current certifications, permits, and insurance.
  • You should read and understand any liability waivers, assumption-of-risk agreements, or participant agreements required by your guide service before any activity begins.
  • Weather conditions, terrain, equipment failure, and other factors outside anyone's control can create sudden and unpredictable hazards.

FindMyGuide is not responsible for any injury, death, property damage, or other harm that occurs during or in connection with any guided activity arranged through or discovered via our Site. Any claim arising from a guided activity must be directed to the guide service that provided the activity, not to FindMyGuide.

Section 8

Intellectual Property

The Site and its original content — including but not limited to the FindMyGuide name and logo, website design, text, graphics, photographs (except where credited to third-party sources), code, and user interface — are owned by or licensed to FindMyGuide, Inc. and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our Site without our prior written consent, except as follows:

  • Your browser may temporarily store copies of materials in RAM in the course of normal browsing.
  • You may print or download a reasonable number of pages for your personal, non-commercial use.
  • You may share links to individual guide listings or articles on FindMyGuide via social media or email.

All trademarks, service marks, and trade names on the Site are proprietary to FindMyGuide or their respective owners. Nothing in these Terms grants you any right to use FindMyGuide's trademarks without our prior written permission.

Section 9

Third-Party Services & Links

The Site may contain links to third-party websites, booking platforms, guide service websites, and external resources. These links are provided for convenience only. FindMyGuide does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party website.

The Site uses third-party services to function, including Supabase (database and authentication), EmailJS (transactional email), and Google Fonts. Your use of these embedded services is also subject to their respective terms of service and privacy policies.

Any transactions or interactions you have with third-party services — including guide bookings, payments, and personal data you share with guides — are solely between you and those third parties. FindMyGuide is not a party to any such transaction and bears no liability for any loss or damage arising from your dealings with third parties.

Section 10

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FINDMYGUIDE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENCY OF ANY INFORMATION PROVIDED THROUGH THE SERVICE
  • WARRANTIES REGARDING THE QUALIFICATIONS, SAFETY RECORD, INSURANCE COVERAGE, OR COMPETENCE OF ANY GUIDE SERVICE LISTED ON THE SITE

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such cases, warranties are limited to the minimum required by applicable law.

Section 11

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL FINDMYGUIDE, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • DAMAGES FOR PERSONAL INJURY OR DEATH ARISING FROM YOUR USE OF THE SERVICE OR ANY GUIDED ACTIVITY YOU DISCOVERED THROUGH THE SERVICE
  • LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES ARISING FROM YOUR RELIANCE ON INFORMATION PROVIDED ON THE SITE, INCLUDING GUIDE CERTIFICATIONS OR SAFETY REPRESENTATIONS

REGARDLESS OF WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF FINDMYGUIDE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ALL CASES, FINDMYGUIDE'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO FINDMYGUIDE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow limitation or exclusion of liability for certain types of damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

Section 12

Indemnification

You agree to defend, indemnify, and hold harmless FindMyGuide, Inc. and its officers, directors, employees, agents, and successors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your use of the Service or participation in any guided activity discovered through the Service
  • Your violation of these Terms
  • Any User Content you submit, including any claims that your content infringes the rights of a third party
  • Your violation of any applicable law or the rights of any third party

FindMyGuide reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses.

Section 13

Governing Law & Dispute Resolution

Governing Law: These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

Informal Resolution: Before initiating any formal dispute resolution, you agree to first contact us at hello@findmyguide.co and provide a written description of the dispute. We will attempt to resolve the dispute informally within 30 days.

Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. You and FindMyGuide waive any right to a jury trial and waive the right to participate in a class action lawsuit or class-wide arbitration.

Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights. Small claims court actions that qualify under the relevant jurisdictional rules are also excepted from the arbitration requirement.

Venue: For any matters not subject to arbitration, you consent to personal jurisdiction in the state and federal courts located in Wyoming.

Section 14

Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and provide notice by email or by displaying a prominent notice on the Site for at least 14 days before the new Terms take effect.

Your continued use of the Service after any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and, if applicable, close your account.

Section 15

Contact Us

Questions or concerns about these Terms? Please contact us:

FindMyGuide, Inc.

Legal inquiries: legal@findmyguide.co

General contact: hello@findmyguide.co

Website: findmyguide.co/contact.html

These Terms were last reviewed and updated on April 3, 2026. If you have a disability and need this document in an accessible format, please contact us at the email above.

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